Privacy Policy

Last updated: 17.03.2026

1. Introduction

This Privacy Policy explains how Bright Nest Digital ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit our website, use our web design services, or otherwise interact with us (collectively, the "Services").

We are based in the United States and our Services are primarily intended for users located in the U.S.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our Services.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide to Us

• Contact information: name, email address, phone number, company name, job title.
• Project details: information about your website, brand, design preferences, and business goals.
• Account information: username, password, and related credentials (if we provide client portals or accounts).
• Communication data: content of messages you send to us via forms, email, or other communication channels.
• Payment information: billing details and transaction information (processed via secure third-party payment processors; we do not store full payment card numbers).

2.2 Information Collected Automatically When you access or use our website or Services, we may automatically collect:

• Usage data: pages viewed, links clicked, time spent on pages, referring/exit pages, and other actions.
• Device and technical data: IP address, browser type and version, operating system, device identifiers, screen resolution, and similar technical information.
• Cookies and similar technologies: we use cookies, web beacons, and similar tools to remember your preferences, analyze site traffic, and improve our Services.

2.3 Information from Third Parties We may receive information about you from:

• Analytics providers
• Advertising and marketing partners
• Payment processors
• Social media platforms (if you interact with us through those platforms)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Services, including delivering web design and related services.
• To communicate with you, including responding to inquiries, providing customer support, and sending administrative messages.
• To prepare proposals, quotes, and contracts related to potential or ongoing projects.
• To personalize your experience and tailor content, recommendations, and offers.
• To process payments and fulfill any financial transactions related to our Services.
• To analyze usage patterns and improve the functionality, performance, and security of our website and Services.
• To conduct marketing activities, including sending newsletters, promotions, and information about services that may interest you (where permitted by law and with your consent where required).
• To comply with legal obligations, enforce our terms and policies, and protect our rights, property, or safety and those of others.

4. Legal Bases for Processing (If You Are in the EEA/UK)

While our primary focus is the U.S. market, if you are located in the European Economic Area (EEA) or the United Kingdom, we will process your personal data only when we have a valid legal basis, including:

• Your consent
• Performance of a contract with you
• Compliance with a legal obligation
• Our legitimate interests, such as improving our Services and ensuring security (provided these interests are not overridden by your data protection rights)

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Operate and secure our website
• Remember your preferences
• Analyze traffic and usage trends
• Support marketing and advertising efforts

You can usually instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some parts of our website may not function properly.

6. How We Share Your Information

We may share your information with:

• Service providers and vendors: third parties that perform services on our behalf, such as hosting, analytics, email delivery, payment processing, and customer support.
• Professional advisors: lawyers, accountants, and other professional service providers where reasonably necessary.
• Business partners: in connection with joint projects or collaborations, where relevant.
• Law enforcement and legal authorities: when required by law, regulation, legal process, or government request, or to protect our rights, property, or safety and those of others.
• Successors: in connection with any merger, sale of company assets, financing, acquisition, or other business transaction, your information may be transferred as part of that transaction.

We do not sell your personal information as the term "sell" is traditionally understood. If applicable law considers certain sharing as a "sale," we will comply with any relevant opt-out requirements.

7. Data Security

We implement commercially reasonable technical and organizational measures designed to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as reasonably necessary to:

• Provide our Services
• Fulfill the purposes described in this Privacy Policy
• Comply with legal, tax, or accounting obligations
• Resolve disputes and enforce our agreements

When information is no longer needed, we will delete or anonymize it in accordance with applicable laws and our data retention practices.

9. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Access: request a copy of the personal information we hold about you.
• Correction: request that we correct inaccurate or incomplete information.
• Deletion: request that we delete your personal information, subject to legal exceptions.
• Restriction: request that we limit the processing of your information.
• Objection: object to certain types of processing, including direct marketing.
• Portability: request a copy of your information in a structured, commonly used, and machine-readable format.
• Withdraw consent: where we rely on consent, you may withdraw it at any time.

To exercise these rights, please contact us using the contact details in Section 12. We may need to verify your identity before fulfilling certain requests.

10. Children’s Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete such information. If you believe we may have information about a child under 13, please contact us.

11. International Transfers

We are located in the United States, and information we collect will be processed and stored in the U.S. and possibly in other countries. These countries may have data protection laws that differ from those in your jurisdiction. By using our Services, you consent to the transfer of your information to the U.S. and other jurisdictions as described in this Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Bright Nest Digital Email: info@cloudcoffinart.com Address: 268 W 6TH St Marysville, OH, 43040, United States

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top of this page. Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

Please review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.